Privacy Policy

Last Updated: [2025-06-27]

1. Introduction

Mario (Shenzhen) International Logistics Co., Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and freight services.

By engaging with us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of data:

• A. Personal Information
  • Contact Details: Name, email, phone number, address.
  • Business Information: Company name, tax ID, shipping details.
  • Financial Data: Payment details (bank accounts, invoices).
  • Identification Documents: For customs clearance (e.g., passport, ID copies).
• B. Operational Data
  • Shipment details (weight, dimensions, contents, tracking numbers).
  • Customs declarations, import/export permits.
  • Transaction history and service preferences.
• C. Technical & Usage Data (if applicable)
  • Website/IP usage (cookies, logs, device info).
  • Communications (emails, customer support records).

3. How We Use Your Data

We process your information for:

• Service Fulfillment: Shipping, customs clearance, payments.
• Legal Compliance: Export/import regulations, tax obligations.
• Communication: Updates, tracking, customer support.
• Improvements: Service optimization, analytics.
• Security: Fraud prevention, data protection.

4. Legal Basis for Processing

We rely on:

• Contractual necessity (to provide logistics services).
• Legal obligations (customs, tax laws).
• Legitimate interests (fraud prevention, service improvements).
• Consent (where required, e.g., marketing emails).

5. Data Sharing & Disclosure

We may share data with:

• Service Providers: Carriers, customs brokers, warehouses.
• Authorities: Customs, tax agencies, legal compliance.
• Business Partners: Affiliates or subcontractors for logistics operations.
• Third Parties: Only with your consent or as legally required.

6. International Data Transfers

If data is transferred outside China (e.g., for international shipments), we ensure safeguards like:

• Standard contractual clauses (SCCs).
• Compliance with destination-country laws (e.g., GDPR for EU shipments).

7. Data Security

We implement measures to protect your data, including:

• Encryption, secure servers, access controls.
• Regular security audits.
• Employee confidentiality agreements.

8. Data Retention

We retain data only as long as necessary for:

• Service delivery (e.g., shipment records).
• Legal requirements (e.g., tax records for [X] years).
• Dispute resolution.

9. Your Rights

Depending on applicable laws (e.g., PIPL, GDPR), you may:

• Access, correct, or delete your data.
• Withdraw consent (e.g., for marketing).
• Request data portability.
• Lodge complaints with regulatory authorities.

To exercise these rights, contact us at:

10. Cookies & Tracking

Our website may use cookies for:

• Analytics (e.g., Google Analytics).
• Functionality (e.g., login sessions).

You can manage preferences via browser settings.

11. Policy Updates

We may update this policy periodically. Changes will be posted on our website or communicated directly.

12. Contact Us

For questions or data requests, contact: